Refund Policy

Timeframe for Returns:
You have 14 days after receiving your item to request a return.

Condition of Returns:
To be eligible for a return, your item must be unused and in the same condition that you received it. 

Process for Returns:
To initiate a return, please contact us at kihongallery@gmail.com or use our contact form on the website. We will guide you through the steps necessary to complete the return.

Refund Method:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the money will be refunded to your original method of payment.

Return Shipping:
The customer is responsible for paying for the shipping costs for returning the item. Shipping costs are non-refundable.